Macarthy - approvals and town planning

Google Rating

4.5

Based on 47 reviews

The Certifier

4.5

Angelia Beauchamp

22:52 07 Oct 24

I recently had the pleasure of working with The Certifier, and I can’t recommend them highly enough! From the moment we reached out, the staff displayed an impressive level of knowledge and professionalism. They truly go above and beyond to assist with every detail of the certification process, making it feel seamless and stress-free.What stands out the most is their commitment to customer service. No question was too trivial, and no request was ever a bother. They took the time to ensure we fully understood each step, which made a huge difference in our experience.We’ve decided to continue using The Certifier as our exclusive certification company because of their outstanding support and expertise. If you’re looking for a team that genuinely cares about their clients and consistently delivers exceptional service, look no further than The Certifier!

Craig Shipton

04:46 03 Jul 24

I had a highly disappointing experience with The Certifer. After entrusting them with our certification process, we spent two years in meetings, emails, phone calls and waiting for progress. Despite our patience and persistence, the Certifer after paying 1,000s in fees and additional consultant fees recommended by The Certifer. They ultimately canceled the job without providing a satisfactory explanation or offering an in-person meeting to discuss the issues.While they did refund the fees, this small gesture does not compensate for the two years of time and effort we invested. I cannot recommend The Certifer to anyone seeking reliable and professional certification services. Save yourself the trouble and look elsewhere.

Mums Indian Food

04:01 26 Jun 24

Hi Allen. How are you ? I know, you are very helpful in my home project since beginning, the time with George builder.still you helping everything with patience and in friendly way. I still looking some unfinished things, i hope , you will finished it.

Kerry Reid

15:18 14 Nov 23

After several requests I am still waiting for my Form 21. Non responsive and constant excuses. Demanded my landscaping be completed within 6 months - in writing. Not even sure they presented to site.

Matthew Trivett

09:22 09 Mar 23

The whole team were excellent and willing to help out and work out solutions in what wasn’t an easy process from an owner’s perspective. In particular, Janice, Carla and Tilly, thank you.

Luke Rhodes

22:47 18 Jan 23

Alan and Tanya are 1st Class, I won't use anybody else highly recommend

Badbrad Van

10:28 17 Jan 23

What a great bunch of people. Both professional and easy to deal with. Looking forward to more dealings in 2023! Thank you all.

Richard Parker

23:29 16 Jan 23

We've been using The Certifier for many years and will continue to do so for many more. Highly Recommended.

Nick Detsimas

06:10 10 Jan 23

Have used them for many years and always had prompt and professional treatment along with a thorough understanding of the building industry. Thank you very much for your service.Nick

Man Ki Fung

00:05 27 Sep 22

No response to my urgent enquiry for a week~

Jo Nuku

07:37 17 Aug 22

I use The Certifier for all our projects and have done for some time now. The team are friendly, prompt, professional and a pleasure to work with. Thanks and look forward with you for many more years to come.

Meg Emerton

23:02 14 Mar 22

This business was very gracious, allowing it to be used as a drop off point for emergency food clothing etc for our flood victims in Lismore NSW, Australia

and doing a delivery down to the effected areas once a week from here in QLD.I was able to pull up outside and 2 lovely young people came and helped unload my car of donations.So if you are seeking a home approval, building inspections etc please give these guys your business. Mates helping matesThank you, The Certifier Cleveland.

Alex Boughey

00:18 24 Aug 21

David Wilson

03:47 12 Jul 21

1st time 9 years ago for our house renovation & now for additional carport. Good support & service & will use the company again when required

Ben Townsend

03:01 12 Jul 21

Great company to deal with, very professional and reliable

Sandra Bridgeman

09:12 24 Jun 21

Professional and responsive, also very easy to deal with. Would definitely recommend.

Darren Skillicorn

05:44 19 May 21

We have been using The Certifier for many years now and have been guided by their staff through all sorts of interesting and challenging renovation works for our Clients. The professionalism and promptness to our queries and approvals have been invaluable for our contract work. Thank you so much....look forward to our continuing business relationship.

Begbie Bentham

03:46 08 Apr 21

Hi Ladies/Team.I just wanted to send a quick note through, to say thank you very much, for all your efforts in getting us our building approval today.Your professionalism and cooperation when, I was in a tight spot, was exceptional and outstanding.I/we truly appreciate everything you do and look forward to working together well into the future on our projects.Thanks again, you guys are amazing..!!!!Christene Muller

Tina Cutri

07:32 09 Feb 21

It was a pleasure doing business with The Certifier Team, we would highly recommend their services. We found them to be great with communication and very professional and prompt at all timesGeorge & Tina Cutri

Kiwi

22:09 22 Jan 21

Awesome service from a patient and professional team well established in the South Brisbane area.

sonu gill

10:21 17 Dec 20

Ross Doonan

11:05 05 Oct 20

We certainly can recommend The Certifier. The staff have been very helpful, they communicate well, know their service and are quick to act.Alan is very professional and easy to approach. We would recommend to anyone looking for a smooth certification process.

Alex Perlic

22:16 14 Sep 20

We have had a challenging time building our new home because of retaining walls etc - The team at 'The Certifier' have worked tirelessly on our new house project to help our builder produce the best possible outcome. Our home is almost complete and this is something that would not have been possible without the dedicated work of the team at 'The Certifier'. Absolute best in the business.Thank you - The Perlic's at Wello

CHECK-IT Australia Inspections

15:18 09 Aug 20

We highly recommend THE CERTIFIER team for your next inspection and certification.They show care and view all work in a professional manor no matter how complex your situation may be. An undoubted asset for regulating building and a pleasure to work with.Thanks Guys.Checkit Team.(Bris.)

Les Fenner

06:25 07 Jul 20

Christy Liu

04:12 29 Jun 20

Polaris Sky

01:01 25 Jun 20

Roy Schwartfeger

04:18 01 Jun 20

Strongly recommend this team to both professional and owner builders. They were sensitive to our tight time frame and took time to guide me through every step of the process

Shaun Corrie

02:42 12 May 20

Alan and the team at The Certifierare very knowledgeable in all the latest rules and regulations and are always happy to give advice whenever you need. Would highly recommend to anyone looking for a quick and hassle free building certification process.

Gary Morganson

02:53 08 May 20

I really appreciated how The Certifier communicated clearly, quickly and accurately with the builder and myself. It was important for me to receive such a professional service.

Kylie MacDonald

02:15 22 Apr 20

Alan was very knowledgeable, professional and courteous. Thanks for certifying our pool!

Darren Fulcher

04:46 20 Apr 20

The office girls at The Certifier are always friendly and a pleasure to deal with and know there stuff.Any questions I had they knew all the answers.I am a builder and have dealt with many certifiers but these guys are the best.Keep up the good work and Alan is great too.

sherry thomas

08:32 28 Mar 20

Jim McIntyre

01:29 20 Feb 20

I have been using The Certifier for the past 17 years and have found them to be a very well run company excelling in the role of certification and town planning. The staff are very experienced in all aspects of their industry and are my one stop shop for certification and town planning.

Steve Muir

08:13 13 Feb 20

I've been associated with The Certifier for many years ... initially as a contract inspector, and for the last three years as a customer for a firm building sheds, patios and outdoor structures.The Certifier team earned my respect during my time contracting for them in terms of everything important ... their integrity, helpfulness, industry knowledge and attention to detail ... whilst at the same time showing a genuine caring for their clients and what was important for them as customers.It was that respect and knowledge of who they are as a team that saw me going to no other for the hundreds if projects conducted since ... cannot recommend them highly enough.

Lionel Greaves

01:23 28 Jan 20

PJ PJ

04:22 06 Jan 20

In our business at Vogue Constructions (Qld) we have relied on having an exceptional team on board during our projects over the last 20 years. Alan & his staff always provide a good service & are very responsive.

Bev Hudson

05:59 28 Dec 19

We have found them to be extremely helpful. Our extension plans were put through council with no issue and their Certifier has helped me on site with small issues and answers to questions without any sign of complaint. We are very happy with their professionalism and attitude which is great because they were recommended to us through a friend that also uses them regularly in his building business.Garth & Bev Hudson

Ryan Britton

03:01 26 Nov 19

As a builder, we rely on using a certifier that keeps up with the rules and regulations that are continually changing. We also like quick turn arounds on our Building Approvals and rely heavily on getting questions answered promptly. We find using “The Certifier” very professional and highly recommend them.

Richard Jemison

06:05 22 Nov 19

We are a new customer who moved our business from another company, Very impressed with the level of support and service. Very helpful professional staff members who provide impeccable service . Thanks for your help.Ironcastle Pty Ltd

Chris Carter

00:16 20 Nov 19

I am a builder builder and have used ‘ The Certifier ‘ for over 15 years now for all my pool approvals and personal certification requirementsThe staff are very friendly and professional, IWould have no problem recommending them to anyone

Bianco Drexler

06:09 13 Nov 19

We have been dealing with The Certifier for over 15 years and have always found them to be professional and all staff extremely helpful. They are well versed on all building practices and keep up to date on changes within the industry. We would not hesitate to refer The Certifier.

Jamie Carter

10:56 12 Nov 19

Our business uses the certifiers for all our building projects, the whole team is exceptional to deal with. They are a wealth of knowledge and happy to go the extra mile to help. Extremely prompt response times and can always get through on the phone to find out information on our projects.

Nicole D

06:47 08 Nov 19

We use The Certifier on all our commercial & residential building projects - they are a highly knowledgeable, full service team who are great to work with.

Lloyd Edwards

06:15 31 Oct 19

We have used The Certifier for more than a Decade and have always found them to be knowledgeable and always extremely helpful. Whenever an issue has arisen either during an approval process or the odd occasion on site, the team have always done their best to provide the most equitable solution for us and our clients. They have never cut corners. In fact they often perform educational seminars for the builders that use their services to ensure their builders are aware of best practice installation methods for different products used in building. We have used and trusted The Certifier team for a long time now and would totally recommend the team.

Roger Shipston

03:22 19 Jul 19

I had so much trouble with this place . Firstly i had a deck built by Covering Australia which was certified by this place , during the building of this deck i asked for some alterations done as i was not happy with it .All was ok till i asked for the Form 21 Final Inspection Certificate.The Certifier informed me this could not be completed until the plans have been Amended (Contract states Should have been amended during the construction )I asked them who should amend the plans they said" i should" (not the builder Covering Australia who had the deck drawn up) by liquid paper over the Engineered Plans and draw in the alterations myself , now remembering these are engineered plans. If thats not enough then pay $220 for the plans i amended myself by liquid papering them out, $180 for another final inspection and $150 for the Extension.I asked why the Builder or the Certifier could not amend the plans she said they are not qualified to do that . "What and i am ?"Roger

James Saren

23:25 06 May 19

As a Draftsperson, I've been using The Certifiers for many years now and recommend them to anyone for Planning and Building Approvals. They are a wealth of knowledge and are extremely helpful. 5 stars!

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